"I'm a bit Early" i said.

I think you know what happens next.  We both look at the roster, my time had been crossed out, permanaent marker was smudged in my little box telling me what time i was supposed to be there. Great. Ryan, the manager, told me that he was sorry, and he thought i knew, he didnt tell me, i watched him prinnt my time off and then i left last saturday, i could of sworn.

"Well, the best i can do is give you an hour, it can be like a training session" Ryan told me.

"Im so sorry, i had no idea, i can go if you want, i rode my bike here and i had no idea" I lied back.

"No Dont worry about it, stay, we can teach you more. So what have you learnt so far?"

"Well, i dont really know where to start"

"OK. Well do you  know how to cut up pizza's?"

"Yes"

"Chopping Vegetables"

"Yes"

"Served a customer?"

"No, not yet" I told Ryan, just as someone walks through the door.

Well, here was my unlucky break, i stood sweating as i try to take in the information being relayed to me, fumbling with the mouse and the questions  i had to reply. After 5 minutes of stuttering and murming to myself, ryan helped me finish off the order, i remembered one thing i had to say.

"Can i get a name with that"

"Sure, its Downer"

I put the information into the computer, clicked OK, and listened to the sound printing the reciept in the background. Tear, put it up on the To-Do pile. Ryan told me that i have to be more confident and take charge of the conversation, show them that you have expertise in this and that you know what your doing. Hmm... i think i will try a little harder next time.

After a few phone calls and me cutting a load of pizza's, putting them in boxes and waiting for someone to come take them off my hands, i decided to try and tackle the next customer (not literrally of course). The next person walked in, here come the butterflies in my stomach.

"Hi, how can i help you"

The Person relayed the information and i stumbled with the program once again. The docket printed off after i got handed the money. 

"Thank-you" I said

I put the reciept in the To-Do pile, like every time i see someone else doing it. and i continue with the making of boxes, while filling them with pizzas, until the order came through.

"Order for Downer" i said, with a loud voice.

Who was downer again, my first ever customer i took the order for, but i was so concentrated on the screen i didnt look at there face. A man stood up, i relayed the information on the reciept, and he took the pizzas off me. It has already said PAID.

"Have a good night" I told the man, he looked strange.

A few minutes later a women walks in, she wants to know whats happening with her order, i asked for her name"

"Downer" she replied as my face dropped.

"Sure... Hang on, one second" I replied, oh-oh.

Where's Ryan, Wheres Ryan, i found him around the corner and told him what happened, I looked at all the reciepts hoping there wasnt ANOTHER Downer. No. Crap. I picked up the reciept and put it right at the top of the to-do pile. I told the lady about 10 minutes, she wasnt happy, but said okay and went to sit in her car, the Pizza came through the oven and out the other side, i put it in the box, and handed it to the lady.

"Garlic Bread? The lady asked.

"Im sorry we are out of garlic bread, its not on the reciept, can we offer you something else?" That sounded pretty proffesional.

"No thank-you" The lady walked off. 

Oh-oh i can feel the tension of the manager, im probably gonna get a telling off, i explained my story and he said that i need to speak up a bit. Maybe that would help. Jeez, adrenalin rush, and for no good reason, beside the fact that is was my fourth day, i wasnt supposed to be there, and i stuffed up my very first order. Great.

I hope im not that bed in the future. If im still employeed. It was a harsh day, cruel for me, i just hope i never have to go through something like that again.

So thats my story, let me hear yours. Whats the worst thing that has happened in your work place?